Human Resources Generalist

America’s #1 Arch Support Company is growing, and we are looking for the best! The Good Feet Store is searching for an energetic, results-oriented Human Resources Generalist to manage and oversee our retail corporate store personnel. The Human Resources Generalist will be responsible for ensuring a compliant, inclusive, fair, and efficient business operation. They will have both administrative and strategic responsibilities, helping us to strategize and plan important functions, such as recruiting, onboarding, training, payroll, compensation and benefits. They will serve a retail store population of 100+ employees and growing, and report to the Director of Human Resources.

RESPONSIBILITIES

Onboarding/ Offboarding-Conduct New Hire Orientations and Exit Interviews. Report and address any critical information obtained during the exit interview as well as any observed trends with HR leadership and Retail leaders.
Recruiting-Partner with Talent Acquisition team to coordinate new hire paperwork, I-9 verification, and new hire orientations.
Employee Relations-Serve as the first point of contact for employee relations issues and ensure that HR leadership is involved in all warranted issues. Attend local unemployment claim hearings, lead and conduct HR investigations (i.e. discrimination, harassment, wage and hour discrepancies, etc.). Ensure consistency of disciplinary documentation prior to delivery.
Performance Management-Assist management with the timely completion of annual performance evaluations. Initiate 360 feedback survey results for Providers. Gather 360 feedback results, productivity, clinical measures, and ranking statistics to send to Clinical Team Leaders. Generate and analyze reports to ensure submittal by established deadline.
HRIS-Process employee status changes in HRIS, including site transfers, promotions, compensation changes. Collaborate with payroll. Serve as the HRIS expert and assist in training new and current employees on our platform.
Worker’s Compensation-Complete all facets of the workers comp claim process to include communication with insurance carrier and employee. Maintain OSHA 300 log and work closely with HR leadership and Safety department to identify injury trends.
Reasonable Accommodation-Oversee interactive process and ensure legal compliance with accommodation requests. Partner with HR leadership on leave of absence requests that overlap with ADA and/or Workers Compensation.
Compensation-Partner with HR leadership to analyze and address pay discrepancies. This includes reviewing merit increases and bonus recommendations, new hires and internal equity concerns, and wage adjustments.
Benefit Administration-Act as the local liaison between employees and our Benefits team serving as a resource to answer all benefit- related questions. Host Open Enrollment meetings and assist employees with benefits enrollment.
Compliance-Ensure compliance with policies, EEO, FLSA, Federal and State Laws.
Event Coordinating & Employee Recognition-Assist and participate in planning employee appreciation events, such as holiday parties, town hall meetings, and annual retreat.
Communication-Communicate personnel changes via employee memos. This includes but is not limited to: Promotions, restructuring, and the exit of employees.
Safety-Help coordinate safety initiatives with Retail Leaders to identify injury trends and assist in future prevention.
Training & Development-Partner with L&D team to conduct various HR trainings and coaching sessions with management and staff on any of the above mentioned subject areas.
Other duties as assigned

HIPAA

Maintain privacy of all employee and vendor information and access such information only on a need to know basis for business purposes.
Comply with all regulations regarding corporate integrity and security obligations. Report all behaviors and/or activities that are unethical, fraudulent, or unlawful.

REQUIREMENTS

Bachelor’s degree in human resources, Business Administration, or related field required
3-5 years of HR experience, retail industry preferred
SHRM-CP or PHR certification a plus
Excellent verbal and written communication skills
Excellent interpersonal, negotiation, and conflict resolution skills
Excellent organizational skills and attention to detail
Excellent time management skills with a proven ability to meet deadlines
Strong analytical and problem-solving skills
Ability to prioritize tasks and to delegate them when appropriate
Ability to act with integrity, professionalism, and confidentiality
Thorough knowledge of employment-related laws and regulations
Proficient with Microsoft Office Suite or related software
Proficiency with or the ability to quickly learn the organizations HRIS and talent management systems and comfortable learning new technical systems as needed

BENEFITS

Medical, Dental, Vision, Vacation, Holiday, Sick, and 401K
Competitive salary and bonus potential
Flexible schedule
Advancement opportunities
A professional and fun work environment
Compensation: Salary + Bonus + Benefits

ABOUT OUR COMPANY
Founded in 1992, The Good Feet Store is the market-leading manufacturer and retailer of premium, personally fitted arch supports, with more than 200 retail locations in the U.S. and abroad. Engineered for comfort and pain relief in more than 400 styles, flexibilities and sizes, Good Feet Arch Supports are personally fitted to the precise needs and preferences of its customers. The Good Feet Store operates with an end-to-end approach to maximize performance and ensure consistent quality standards. Good Feet Arch Supports are manufactured in a state-of-the-art facility in Carlsbad, California, and supplied exclusively to its retail locations. Each Good Feet Store location is staffed with well-trained Arch Support Specialists who provide customers receive a no-obligation, free, personal fitting. To learn more about The Good Feet Store and Good Feet Arch Supports, and to see Good Feet Store reviews from actual customers, visit www.goodfeet.com.

Compensation: $78,000.00 - $85,000.00 per year

The Good Feet Store is always searching for energetic, passionate, customer service and sales driven people to join our fast-growing organization. If you would like to join our team and help others live without pain and discomfort, look through our open positions by using the filters and "find jobs" button above.

Employees at a franchise location are employed by the Franchisee and are not employees of Good Feet Worldwide (the Franchisor). Good Feet Worldwide neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.